WHERE IS BLACK MOON? Black Moon is situated at 7a-b Cheap Street, Frome, Somerset, BA11 1BN. We are above Sassy and Boo and opposite POP. We do not have a shop front; there is just a grey door with a black surround and gold signage. Its an easy 14 minute walk from the train station that has convenient access from surrounding areas and also London, Weymouth, Devon etc. There is also a bus service from Bath and Trowbridge to Frome that runs regularly. There are various taxi companies in the town and a quick google search will find most of them! Frome does not have Uber services at this time.
WHERE DO I PARK? There are several car parks in Frome, it is a small town and we are walking distance from most of the parking. You can park all day at the Cheese and Grain or the Cattle Market car parks or the M&S car park for up to 3 hours.
HOW DO I BOOK IN? The best way to book in is to contact the specific artist directly over email (see personal artist pages). If you are unsure on who you would like to do the tattoo you want, please email our general enquiries email at enquiries@blackinctattoo.com.
DO YOU DO WALK INS? YES! (Although not during the times of Covid) We often have availability for walk ins, there are 6 artists here and usually someone can accommodate walk ins, but to avoid disappointment it’s always best to email at enquiries@blackinctattoo.com first to check.
HOW MUCH WILL MY TATTOO COST? All of our artists work on an hourly basis unless stated or previously agreed. Some artists offer discounts for full day sittings. These rates vary depending on experience, style and speed. Please contact the individual artists or email enquiries@blackinctattoo.com for specific rates.
DO YOU TAKE CARDS? We do not take cards, however there is a cash machine at the end of our street. We also accept PayPal and bank transfers.
DO I NEED TO PAY A BOOKING FEE? Yes, when making the booking, the artist will discuss how much this fee will be and the bank or Paypal details to send it to. The booking fee will be taken off the total of your tattoo, providing you fulfil your obligations and attend your appointment and in some cases where the work is ongoing, this fee will need to be rolled over to your next appointment.
ARE DEPOSITS/BOOKING FEES REFUNDABLE? Booking fees are non-refundable. Please refer to our Terms & Conditions for more information. Whilst fees are non-refundable, we are happy to move your appointment to another date if you cannot attend your original appointment. We reserve the right to keep booking fees if an appointment has been cancelled by us due to inappropriate behaviour by a client.
WHEN MAKING A BOOKING WHAT INFORMATION SHOULD I INCLUDE? A clear description of what you’d like tattooed including any reference images. The size you would like the tattoo preferably in inches or as accurately as you can, however it can be fitted to scale on the day. What part of your body the tattoo will be going, disclose any scars, moles or existing tattoos that might obstruct the new tattoo. Its helpful to have a photo of the area. Let us know several dates or windows of time that would work for you, although bear in mind Jo is usually booked at least a month in advance. We close on Sunday and Monday so these are not available days except in very extreme circumstances.
IF I NEED TO CANCEL OR RESCHEDULE MY APPOINTMENT, WHAT HAPPENS TO MY BOOKING FEE? Appointments can only be rescheduled once using the same fee and a minimum of 48 working hours notice is required.
If you don’t turn up or miss your appointment, you will lose your booking fee and the artist will require a new one upon booking again.
DO YOU DO LASER REMOVAL? We currently do not offer laser removal but we intend to in the near future. We highly recommend Broad Street in Bath for laser removal.
DO YOU OFFER PIERCINGS? SORRY! We do not currently offer piercings at Black Moon. We hope to be able to offer them again soon.
I AM A TATTOO ARTIST AND WANT TO COME AND GUEST AT BLACK MOON, HOW DO I GET IN TOUCH? Email enquiries@blackmoontattoos.com with a link to your Instagram and any work you have. Although, I’m sure we’ll be pleased to have you!
